How much does shipping cost at National Cricket Academy ?

• The cost is dependant on various factors like the distance, mode and timeframe. We will quote you an accurate cost of shipping along with the cost of the product when you enter your address.

How long will it take to receive my order? India

If your order was shipped via India Post (see the above question), it will generally be delivered within 7 business days

When will my order be dispatched?

Great question! Possibly our most popular one.

If you place your order before 3pm (IST) on a business day, we can usually get it out the same day. If it’s after 3pm (IST), it’ll go the next business day.

Can I track my order?

Absolutely! In your shipping confirmation email there’ll be a unique tracking code that you can enter on the India Post website

It can take up to 24 hours for the tracking information to appear on their website.

My package isn’t here yet. What’s going on?

First up, track your parcel on the India Post website You’ll find your tracking code in the shipping confirmation email.

If things aren’t making sense in the tracking, we’re happy to help out. That said, due to restrictions with Post, we can’t get any answers until the package is more than three days late based on the table above.

That means if we were sending to via Regular Post, more than 9 days need to have passed before we can get answers about what’s going on. We know it’s not ideal, but we have to play by Post’s rules, especially at busy times of the year like Christmas and Easter.

So if your package is more than seven days late, please contact us at support@nationalcricketacademycrickettrial.com and be sure to include your name, order number, tracking number and contact information so we can find out what’s going on for you.

I placed an order but didn’t receive confirmation.  Where’d it go?

There are a few possible reasons why you might not have received a confirmation email after placing an order:

• Check your junk email, it’s sometimes hiding in there.
• If you have email accounts, make sure you’re checking the right one.

If you’ve double-checked those things and still don’t have a confirmation email, please contact us and we’ll manually make sure your order was submitted successfully.

You guys stuffed up, or I got an item I didn’t ask for. Can you fix it?

That’s no good at all. Sometimes we do get things wrong, and we’ll do our best to fix it up asap! If you contact us we can figure out what went wrong and how to fix it for you. Please do not dispose of or open any incorrect products unless we advise you to.

I changed my mind about a product. How do I return it?

Effective from 16th March 2021, we will only provide a change of mind refund for a single unit of a product. 

If you’ve changed your mind and want to return an unopened product in resalable condition, here’s what you need to do:

• Get in touch with us so they know what’s going on.
• Post the item back to us within 7 days of ordering it (you’ll need to cover the shipping costs).
• We’ll process your refund when we receive the item and email you to let you know.
• Note: We have a limit of one return per month, and we can’t refund goods that have already been opened and or used unless it’s a damage or quality issue (see the previous question).